Refund and Returns Policy

We are committed to providing a high-quality learning experience for all our customers. If you are not satisfied with your purchase, we offer a refund and returns policy to ensure your satisfaction. Please read the following terms and conditions carefully.

1. Eligibility for Refunds

You may be eligible for a refund if:

  • You request a refund within 7 days of purchasing a course.
  • You have not completed more than 50% of the course at the time of the refund request.
  • You experience technical issues that prevent access to the course, and we are unable to resolve them in a timely manner.

2. How to Request a Refund

To request a refund, please contact our customer support team at help@mismaltsolves.world.

Include the following information in your request:

  • Your full name
  • The course name
  • Proof of purchase (receipt or order number)
  • Reason for the refund request

We will review your request and respond within 5 business days. If your request is approved, the refund will be processed to the original payment method.

3. Non-Refundable Situations

Refunds will not be granted in the following cases:

  • After the 7-day refund window has passed.
  • If the course content has been fully accessed or downloaded.
  • If the course was purchased through a third-party platform that has its own refund policy.

4. Return Policy

As digital products are non-tangible and non-returnable, we do not accept returns on course materials once the purchase is made. However, we are happy to assist with any technical issues you may encounter.

5. Course Cancellations

In the unlikely event that we need to cancel a course, we will provide a full refund to all enrolled students. You will be notified of the cancellation via email and given the option to enroll in a different course or receive a refund.

6. Contact Us

If you have any questions about our refund and returns policy, feel free to reach out to our support team at help@mismaltsolves.world.